FreshDirect, After Broken Eggs and Angry Customers, Stages a Comeback (Published 2020)
Battling a troubled move and loss of shoppers’ trust, the New York online grocery service now contends with increased competition. About a year and a half ago, longtime patrons of the pioneering grocery delivery service FreshDirect started complaining that orders were arriving hours late. There were …
The New York Times flipped this story into Business Day•1517d